Department Update - February
As we embark on the new year, our attention turns to the forefront of our operations—the Authorizations department. This dedicated call center plays a pivotal role in screening and applying risk management decisions for transactions with a “guaranteed” settlement. They engage with merchants and their customers, who utilize our payment solutions daily, so It's crucial for these agents to possess a comprehensive knowledge of all UTA products. Their mission is to swiftly and thoroughly gather and screen information while upholding company service standards.
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